Privacy Policy

This Privacy Policy governs the manner in which PHIL collects, uses, maintains and discloses information collected from users (each, a “User”) of the philtheneed.com website (“Site”). This privacy policy applies to the Site and all services offered by PHIL.

Personal identification information

PHIL may collect personally identifying information from Users in a variety of ways, including, but not limited to, when Users visit the site, register on the site, publish an “ASK” or project, make a donation, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources made available on the Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit the Site anonymously. PHIL will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

PHIL may collect non-personal identification information about Users whenever they interact with the Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to the Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

The PHIL Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How PHIL uses collected information

PHIL collects and uses Users personal information for the following purposes:

  • To personalize user experience
    PHIL may use information in the aggregate to understand how Users as a group use the services and resources provided on the Site.
  • To improve the Site
    PHIL continually strive to improve online service based on the information and feedback received from you.
  • To improve customer service
    Your information helps to more effectively respond to your customer service requests and support needs.
  • To process transactions
    PHIL may use the information Users provide about themselves when donating to an ASK project or Nonprofit Organization only to provide service to that order. PHIL does not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
  • To send Users information they agreed to receive about topics PHIL determines will be of interest to them.
  • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order.
    It may also be used to respond to their inquiries, and/or other requests or questions.
    If User decides to opt-in to the PHIL mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
    If at any time the User would like to unsubscribe from receiving future emails, PHIL includes detailed unsubscribe instructions at the bottom of each email.

How PHIL protects your information

PHIL adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Site.

Sensitive and private data exchange between the Site and its Users happens over a Secure Socket Layer (SSL) communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

User personal information is used by PHIL in the course of providing the online user experience and managing donation transactions as outlined above.

User information collected by a donation transaction is only shared with Nonprofit organizations registered with PHIL as an approved Nonprofit account when a user has directly engaged with a Nonprofit by donating to that a Nonprofit’s ASK project, or directly to the Nonprofit’s profile. Only details relevant to a donation transaction is shared with the Nonprofit, including name, email and other contact information, as well as the transaction amount.

Donor information is not shared with other nonprofit or user accounts if no donation transaction has been directly exchanged.

Users may designate a donation as “Anonymous.” When this happens, the user’s profile information is displayed as “Anonymous” to the public in the ASK project, but personally identifying information is retained by PHIL for the purposes of tracking the donation transaction.

PHIL does not sell, trade, or rent Users personal identification information to any other third-party without a User’s express permission.

PHIL may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with PHIL business partners, trusted affiliates and advertisers for the purposes outlined above. PHIL may use third party service providers to help operate PHIL business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. PHIL may share your information with these third parties for those limited purposes provided that you have given your permission.

Changes to this privacy policy

PHIL has the discretion to update this privacy policy at any time. When this happens, a notification will revise the updated date at the bottom of this page. PHIL encourages Users to frequently check this page for any changes to stay informed about how PHIL is helping to protect the personal information collected. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the PHIL Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

PHIL the Need
PO Box 189
Shepherd, MT 59079
admin@philtheneed.com

This document was last updated on August 7, 2018